Frequently Asked Questions
How long does shipping take?
We aim to process all orders within 7 business days. Once processed, delivery times are as follows:
United States: 3-14 business days
Europe: 7-20 business days
Other International Destinations: 20-30 business days
Please note that delays may occur during peak seasons or due to customs clearance.
Can I track my order?
Absolutely! Once your order has been shipped, you’ll receive a tracking number via email so you can monitor your delivery in real-time.
Do you offer custom or personalized jewelry?
Yes! We specialize in one-of-a-kind pieces. If you're looking for custom engraving or a personalized design, please contact us at info@caverojewelerz.com and we'll be happy to assist.
How can I care for my jewelry?
To maintain the beauty of your jewelry:
Avoid exposure to harsh chemicals and perfumes.
Store pieces in a jewelry box or pouch when not in use.
Clean gently with a soft, dry cloth.
Do you offer gift wrapping or packaging?
Yes! All orders come beautifully packaged in Cavero Jewelerz branded boxes, perfect for gifting. You can also add a personalized message at checkout.
What is your return policy?
We accept returns within 14 days of delivery on unworn, undamaged items in original packaging. To start a return, please email us at info@caverojewelerz.com Custom or personalized pieces are non-returnable.